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Business doesn't show up in Maps search

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

For some reason our business (an English school) doesn't show up in Maps when people search for things like 'English school', and Maps doesn't show it as a location in the search results like it does all our competitors. 

 

I need to know why this is and now to fix it, if possible. 

 

Any help would be appreciated. 

 

Cheers. 

2 Expert replyverified_user

Re: Business doesn't show up in Maps search

Top Contributor
# 2
Top Contributor
Hi james

Can you provide the business details please: Business Name and Address as well as the Google Maps listing.

Thank you.

Priya Chandra, Google My Business Top Contributor
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Re: Business doesn't show up in Maps search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi there,

I am having the same problem and I was wondering what the solution is?

I would be very grateful for help in getting my business seen on Google maps

thank you

Re: Business doesn't show up in Maps search

Top Contributor
# 4
Top Contributor

@Gareth M

 

Please start your own thread.
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

Starting your own thread please  provide there then information as requested by Priya to the other user here

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business doesn't show up in Maps search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi James,

I own a dental practice in Glasgow and am having the same problem with the business not showing up on Google maps.

Did you get an answer to your question?

Thanks in advance for the help

Gareth

Re: Business doesn't show up in Maps search

Top Contributor
# 6
Top Contributor
Gareth

can't you read?

We asked James to provide more information and he did not provide them yet.
And I asked you to start your own thread and providing your business details.
Please follow my above request to get appropriate help here
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business doesn't show up in Maps search

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
To whoever this is.

Of course i can read! Do you insult all of Google's customers?

I followed your advice and started a new thread, which seams ridiculous as
I'm sure we're not the first people to have this problem. Having some
pre-written advice would be helpful.

Re: Business doesn't show up in Maps search

[ Edited ]
Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi @PriyaC

The business name is 關鍵國際語言中心 Focus International Language Institute. The address is:

5F, No. 19, Taiwan Boulevard Section 1, Taichung, Taiwan

And here's the Google Maps listing:

https://www.google.com/maps?cid=1499092968719547302&hl=en

Again, any help you could provide would be appreciated. Sorry for the delay in replying.

Cheers.

Re: Business doesn't show up in Maps search

Top Contributor
# 9
Top Contributor

Sorry @James C

 

I'm now bit confused as you provided a GMaps search showing your Business 

And reading the topic as "Business doesn't show up in Maps search"

 

Why can you say it isn't "showing on GMaps" while it is shown for https://www.google.com/maps?cid=1499092968719547302&hl=en?

 

I btw get your business also  if searching in GMaps for your category like searching for "English Language School near Taichung City, Taiwan 400":

Screenshot 2016-04-29 at 19.11.35.png

 

Using what search string on GMaps you fails to get your business?

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business doesn't show up in Maps search

[ Edited ]
Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

@Helmut Geissler

 

Thanks for responding. I swear to you that the last time I checked (about 2 days ago), searching Maps in both English and Chinese (so typing 'English school Taichung' or '英文補習班') did not bring up our location in Maps. The only thing that did was if you typed the business name directly. So hopefully that's now taken care of.

 

The other issue, though, is that we still don't come up in the Maps ... I'm not sure what to call it ... 'display' that shows up in the regular Google search when searching 'English school' or whatever. Here's a screenshot of what I mean:

screen-shot-2016-04-30-at-10-32-35 

 

I feel this is very important since most people start their search in Search and then go to Maps from there based on the result, rather than searching Maps directly. So I'm wondering how to get this remedied as well.

 

Cheers.