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Bad review from customers we didn't have

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are facing a bad review from a customers we didn't have.  in last week we got three bad reviews on one locations (one star) 

after checking the cameras and customer data base and reports. we didn't meet any of them. and all of these review are a fake reviews. 

 

How we can prevent our business from getting false reviews. 

Bad review from customers we didn't have

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

This is more details about my business:  

 

1. Full business name:  Metropcs Authorized Dealer 

2. Current business address:  455 S Main St, Franklin OH 45005

3. Current business telephone number:  (937) 732-5230

4. Google+ URL:    https://goo.gl/maps/wvij8tzRmAr