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Appearance on Knowlege Panel

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name: neakriti
2. Current business address: Βιομηχανική Περιοχή Ηρακλείου Νέα Αλικαρνασσός, Ηράκλειο 716 01
3. Current telephone number 281 039 8104
4. Google Maps URL: https://goo.gl/maps/URyQoQHgU8G2
5. Website (if applicable): http://www.neakriti.gr

 

Hello, I am writing regarding a problem we have with our appearance at Google Knowledge Panel when somebody types the business name at google search.

 

When someone types "neakriti", there is nothing appearing at the knowledge panel, but if you write "neakriti news" or "neakriti.gr", our entry appears.

 

At google search, our website scores first when you just type "neakriti", so its authority to that keyword. So I do not understand why it doesn't show up on the knowledge tab.

 

Thank you

1 Expert replyverified_user

Appearance on Knowlege Panel

Top Contributor
# 2
Top Contributor

HI @Ioannis A

 

I get your KP for "neakriti  Iraklio"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Appearance on Knowlege Panel

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

My KP appears with multiple combinations

"neakriti iraklio"

"neakriti.gr"

"neakriti news"

"neakriti crete"

"neakriti greece"

and so on....

 

but it doesn't show up when you just search "neakriti".

 

The thing is I cannot understand how that is possible.  Our website is authority to the "neakriti" keyword and it returns the same url as first result as with the other combinations (aka our website home page).

 

So since our homepage is linked to our Google My Business profile, then why doesn't the KP appear when you just type "neakriti"?

 

I talked with the Customer Support at google and they said we need to improve our business page to appear in KP, but this doesn't make any sense because we appear in KP already anyway.  It's just that we appear with different keywords...

 

Is there any idea as for how we can show up on KP with just the "neakriti" keyword?

 

One thing that comes to my mind is our google plus URL, but google told me not to mess with it.
https://plus.google.com/+NeakritiGr-News

 

Any help will be greatly appreciated.

Appearance on Knowlege Panel

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Nobody????

Appearance on Knowlege Panel

Top Contributor
# 5
Top Contributor

A KP very rarely appears on just a brand query.

To get a GMB KP it almost ever needs adding any geo related keyword 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile