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All Google reviews have vanished from the Google search page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I have discovered today that desite having 6 reviews within my Google my Business dashboard, none of them are showing in the Google search page even though they were showing last time I looked. I have searched the forums etc and can't seem to find out why. They are not spammy reviews, don't contain URL's, haven't been left by employees/associates or anything similar so I have no idea what has happened. I would like to get these back if possible, does anyone have any ideas?

1 Expert replyverified_user

Re: All Google reviews have vanished from the Google search page

Top Contributor
# 2
Top Contributor

Hi @Phillip C

 

I can clearly see them

 

dds media   Google Search.png

 

Could you perhaps take a screenshot of where you don't see them

 

 



Tim Capper, Google My Business Top Contributor
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Re: All Google reviews have vanished from the Google search page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim,

Thanks for looking into this for me. The reviews aren't showing in the
information box that appears on the right hand side of the search screen.

I have attached a screenshot for you.



​As you can see there are no reviews showing. I am new to this so I could
be missing something.

Thanks

Phill​

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