Addding a report form to the knowledge panel?
I was just wondering if it is possible to add an action link to an online form that allows customers to report environmental issues i.e. report a pot hole, report dog fouling
I understand that hotels have this feature where customers can input the dates and then it follows through to the rest of the booking.
I envisage a knowledge panel that has the generic website link under 'website' and then an integrated part that says something like 'Report a pot hole' and takes the customer to the online form.
a) is this possible?
b) how can I implement it? schema markup?
Thanks in advance,
Re: Addding a report form to the knowledge panel?[ Edited ]
June 2016 - last edited June 2016
That's a great idea and use for interactivity.
The are called "Place Actions" and Google is still testing them. See http://blumenthals.com/blog/2015/08/18/google-testing-place-actions-forms-via-demand-force-to-initia...
The documentation is here: https://developers.google.com/search/docs/data-types/local-businesses#local_business_properties
And you can request to join the test here: https://docs.google.com/forms/d/19n7cIIDxTxantWXE6E3TbPnY6WBl0TbZiYuwf8CofXA/viewform
It does not appear that your specific implementation would be supported yet but it is worth asking.
If you didn't see this NYTimes article about a city that accepts all of those sorts of reports via Twitter you might find it interesting: https://docs.google.com/forms/d/19n7cIIDxTxantWXE6E3TbPnY6WBl0TbZiYuwf8CofXA/viewform
If, after you fill out the forms, and wait an appropriate length of time you have no success, ping me on this thread and I will broach the subject through our Google Community Manager and see if there is anyone to talk to.