My Business
1.8K members online now
1.8K members online now
Take your business to the next level.
Guide Me
star_border
Reply

Add multiple phone numbers to a search result

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I was redirected here from the Google Search and Assistant Help Forum, where I posted the following question about adding multiple phone numbers to a search result.

 

https://productforums.google.com/forum/#!topic/websearch/UJzddFPZbjo

 

Any idea how a Google search result can show two phone numbers for the same business? 

 

Thanks,

Marked as Best Answer.
Solution
Accepted by topic author Eric S
July

Add multiple phone numbers to a search result

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Eric, you can enter multiple phone numbers in your Google My Business listing, but Google will only display one in the "knowledge panel" and maps listings. As far as I know, at least.

Add multiple phone numbers to a search result

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

There is a field for "Alternative phones" - where you can add up to two extra phone numbers per location. Link to the support pages: https://support.google.com/business/answer/3370250?hl=en#addlphone

 

@Tim C

Can we confirm that only primary phones is showed in Knowledge Panel/Google Maps?

If so, what is the alternative phones used for?