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1 Star spam review deleted by user, but the rating remains

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

A user left a 1 star review as one of our franchisees didn't return his call in a timely manner, so the review should've been for the franchise, not HQ.

 

Nether less, he's deleted his review but we're left with the one star he gave us. Will this filter out over time?

 

https://www.google.co.uk/maps/place/Boatshed.com/@50.8021424,-1.127023,17z/data=!3m1!4b1!4m5!3m4!1s0...