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Funnel visualization report - graph issue

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm trying to see in an e-commerce website, why the conversion rates from mobile are low vs desktop. I'm trying to check the funnel visualization report to see where people dropped off when coming from mobile but it doesn't show the graph images with the drop off numbers and pages. I can only see the goal numbers per page without the funnel graph. Why is it not showing?

 

2017-07-20_1155.png 

1 Expert replyverified_user

Funnel visualization report - graph issue

Top Contributor
# 2
Top Contributor

Hi,

 

The funnel steps are not shown automatically, you need to define them in your goal settings. Please check the article below about setting up goal funnels and understanding the funnel visualisation report:

https://megalytic.com/blog/understanding-the-funnel-visualization-in-google-analytics

Let me know if you have more questions.


Arnold Majlath, Google Analytics Top Contributor
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