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Urgent please : Problem with Google analytics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

Hi;

yesterday; we see a problem that concerns the real-time service.

The problem consists in the fall of visitors in just 15 secondes and GA start calculating


for example; Today it was 13,000 active users, and in a 10 second the number dropped to 5,000 and the calcul started again.
 

To avoid any doubt; i have checked my website and server, everything is online without problems

And also i check the website tag with google Tag analysis, every think is good

Thank you
cordially

1 Expert replyverified_user

Urgent please : Problem with Google analytics

Top Contributor
# 2
Top Contributor

Hi :-)
There are limits to the number of hits that can be sent at one time, so as to prevent too many.

analytics.js library -

Each analytics.js tracker object starts with 20 hits that are replenished at a rate of 2 hit per second. Applies to all hits except for ecommerce (item or transaction).

Ref: https://developers.google.com/analytics/devguides/collection/analyticsjs/limits-quotas

 

Something else to bare in mind too.. if mobiles often batch hits to conserve battery life, so you may end up with bursts of hits if traffic is from mobile

 

Bronwyn Vourtis, Google Analytics Top Contributor
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