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Some data not coming through from GA to Data Studio

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all, 

 

I'm trying to set up some simple visualisations in Data Studio but I'm having some issues with the data that's being pulled from Google Analytics. 

 

Some data, such as Users, is pulling through fine, so I know the connection is working. 

 

However, there is nothing coming through for the two bar charts I have set up:

1) Dimension = Age, Metric = Users

2) Dimension = Gender, Metric = Users

 

There are not filters applied yet and I've checked that there is data for the date range I've set.

 

I've set up similar charts from a different data source before, so I have no idea why this one isn't working Smiley Sad

 

Thanks in advance.

 

 

Some data not coming through from GA to Data Studio

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Could you provide a screenshot of your chart properties?

Some data not coming through from GA to Data Studio

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Have you tried with Sessions instead of Users? And you're sure there is data in your demographic report within GA?

Some data not coming through from GA to Data Studio

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Litmon, this is the Chart properties screen shot thanks for your help

Some data not coming through from GA to Data Studio

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Samuel D, there is data coming through to GA.

 

I've got the same data range in the chart properties as I do in GA, this is what I can see in GA.

 

Thanks for your help!

Some data not coming through from GA to Data Studio

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

So I've just tried using a different data source. When I use the data source that is filtered to only show traffic from our internal IP range, everything works fine. Does anyone know why the unfiltered data source would be causing issues within Google Sheets? 

Some data not coming through from GA to Data Studio

Participant ✭ ✭ ☆
# 7
Participant ✭ ✭ ☆

Are you connecting directly from GA to DS? Or are you using Sheets as an intermediary? If the latter, is that because of sampling? It might be something in the sheets process that's causing the problem.