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SQL remote connexion dont work (internal error)

[ Edited ]
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# 1
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Hi, i try to connect my database SQL to datastudio but i have the following error : 

Votre demande n'a pas pu être traitée, car une erreur interne s'est produite au niveau du serveur.

 

In english : Internal error on servor. I correctly add on my dashboard of my remote database ip (

64.18.0.0/20 64.233.160.0/19 66.102.0.0/20 66.249.80.0/20 72.14.192.0/18 74.125.0.0/16 108.177.8.0/21 173.194.0.0/16 207.126.144.0/20 209.85.128.0/17 216.58.192.0/19 216.239.32.0/19) but without the port (/19, /20, etc)

 

My credencial is correct (IP, DB name, DB user, User passworb). Someone have a idea of the problem ? The DB is on Siteground.