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Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I'm currently building a reporting template for a client, which is a music venue. They're very inexperienced with tools like Google Analytics, so I'm trying to build as much functionality into the Data Studio template while not making it too hard for them to find what they need.

 

For some reason a lot of the filters don't work; for example filters like "Product" or "Product SKU" only give a fraction of the products which I'm able to see in Analytics. It's very important for them to be able to filter the data for each product (which is a music show in their case).

 

Does anyone know a way to solve this?

 

Thanks in advance!

 

Regards,

Sander

Product Filters not working properly in Google Data Studio

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi Sander, 

 

For now, i didn't see this kind of problem. 

Could you share a screenshot of the chart and the filter which doesn't work properly ?  

 

Your data source in Data Studio is a google analytics data source ?  

 

Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Sander,

 

I have the same problem as well. Even with a simple filter like Devices categories, Search terms,.... 
Also, I could not find a resources page for more information on each field properties so I know what to input in the filter.

 

Product Filters not working properly in Google Data Studio

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

hi @Kelly D

 

Can you share me a screenshot of your filter, or of your table and what you want to display with your filter ?

 

It will help me to do test for solving it

Product Filters not working properly in Google Data Studio

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

the same problem (with bigquery and spreadsheets datasource both)

Product Filters not working properly in Google Data Studio

Explorer ✭ ✭ ☆
# 6
Explorer ✭ ✭ ☆

@Victor T, @Kelly D, @Sander G

 

Somebody can share a screenshot with the chart and the filter selector ?  

It's not easy to answer without watching what you did Smiley Sad

Re: Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi Patrick,

 

Sorry for the late answer, yesterday was incredibly busy. Your help is very much appreciated! Check the screens below:

 

product-performance.jpgproduct-datastudio-filter.jpg

Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

 

I'm still trying to fix this, no luck so far.

 

Does anyone have any updates on this? Patrick do you maybe know whats going on?

 

Thanks in advance!

Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Bump... It's still not working as intended.

 

We're currently looking at other reporting tools which do make this possible, but I still hope that we can do it with Data Studio. It took a lot of work to build everything, it really is a bummer that this function doesn't work.

Re: Product Filters not working properly in Google Data Studio

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi all,

 

I have the same problem. I've included 17 sku's in my report filter:

 filter sku.PNG

But in the report filter only 12 of them are included:

filter sku report.PNG

 

In Google Analytics however and even in the report the data is included of all 19 sku's. They just don't all appear in the filter, but this is a crucial element of the report. 

 

Is there a solution?

 

If you need additional information please let me know. I look forward to your response. 

 

Kind regards,

 

Gabi