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Lines missing from all Time series charts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

As of this morning, all series lines in all my Time Series-type charts have gone missing (not visible).

 

This happens in all browsers, including latest version of Chrome. The data is there, because other charts display info, and data points information is also displayed while mousing over the chart area. The lines, however, are not visible.

1 Expert replyverified_user

Lines missing from all Time series charts

Google Employee
# 2
Google Employee

Hi Cris

 

Well that is strange! You mean the data series, not the grid lines?

 

Is it happening in all time series in multiple reports? Or just a single report?

 

Can you add a new time series and see the data? 

 

And silly question but you've checked to make sure it's not that the data series color matches the background color?

 

Failing all those things, can you turn off any extensions or add ons and delete your browser cache and then try again?

 

Hope this helps!

 

Rick

Lines missing from all Time series charts

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Rick,

 

Thanks for the quick reply. The data series lines were missing from all reports. This was happening in Chrome and Chrome icognito, IE and Firefox.

 

I added a new Time Series and the lines did display correctly. 

 

I then selected each chart and changed the chart type to Bar Chart and then back to Time Series. When I did that, the lines re-appeared.

 

Thank you for your help.

 

Regards,

Cris