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Help please Filter Registers "No Data"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Can anyone help me with filters in google data studio, Ive created a filter for names but it returns no data if selected, but if you enable numbers to be shown in the metric there is a value. Is there something im doing wrong? my data source is a google sheet.data studio 2.JPGdata studio 1.JPG

Help please Filter Registers "No Data"

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Are you sure that Adop has data for April? It could be that you're seeing data overall in April (for all names) but she specifically doesn't have data attributed to her.

Help please Filter Registers "No Data"

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

yes she does have data date filter has it set and also if you see the dropdown of the filter there is a value. but when i select her the kpis and chart all return no data 

Help please Filter Registers "No Data"

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I also have found that if 2 or more items are selected in the filter it works. When you select 1 item from the filter that is when it says "No Data"

Help please Filter Registers "No Data"

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I have discovered that the "," was creating the error in the dimension. Example "Adop, Charmane" if this was selected in a filter it would come up as no data but if 2 names where selected it would work fine. My work around for this was to have the "," replaced by a space and created a new dimension out of it. I would like to ask why datastudio has that error on commas as text in dimensions? 

Help please Filter Registers "No Data"

Explorer ✭ ✭ ☆
# 6
Explorer ✭ ✭ ☆

@Jerone Meehleib

 

Can i ask you to try something ?  

I was working since today to resolve this king of problem.

So, i would like that in your selector, you will add all your metrics fields. 

How you can see, in the settings of your selector, you can "hide the values" in your selector. You will still have in your fields "Name" and "conversion" visible. 

 

Let me know if it works 

Help please Filter Registers "No Data"

Follower ✭ ☆ ☆
# 7
Follower ✭ ☆ ☆

the same problem!

Help please Filter Registers "No Data"

Explorer ✭ ✭ ☆
# 8
Explorer ✭ ✭ ☆

@Victor T

Can you send a screenshot about your selector and your chart ?

Help please Filter Registers "No Data"

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

you can see the screenshots in the first post of this topic. I have the same

Help please Filter Registers "No Data"

Explorer ✭ ✭ ☆
# 10
Explorer ✭ ✭ ☆

@Victor T,

i can't see the chart configuration and the chart selector. 

 

So, can you try to add in your selector, all the metric fields that you are using in your charts.

You can hide values, so you will still have only 2 fields in your selector. 

And let me know if you have still this problem