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Google analytics real time not working correctly

Visitor ✭ ✭ ✭

Hi;

For a week ago; we see a problem that concerns the real-time service.

The problem consists in the fall of visitors in just 1secondes and GA start calculating


for example; Today we have 6,000 active users, and in a second the number dropped to 3,000 and the calcul started again.

this problem happened in 4times last week for my website

 

To avoid any doubt; i have checked my website and server, everything is online without problems

And also i check the website tag with google Tag analysis, avery think is good

Thank you
cordially

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author قسم إنجاز المشاريع ش
July 2016

Re: Google analytics real time not working correctly

Google Employee
# 6
Google Employee
Thank you. This behavior happens some times when servers are overloaded. There is no loss of data - all your traffic is recorded. Just this unfortunate intermittent behavior in the reporting interface. Sorry for the trouble.

View solution in original post

Re: Google analytics real time not working correctly

Google Employee
# 2
Google Employee
Hi!

Do you know if many users from your side are looking at the real-time report at the same time?

Re: Google analytics real time not working correctly

Visitor ✭ ✭ ✭
Hi;

I have launched a record of screen of two account of analytics in the same time; putting on the same server pages

First site contain analytics direclty, and the same website we putted an iframe to track stats on other website account and second analytics account

today we catched the error : video from minute 12
https://www.youtube.com/watch?v=AZipL3fi7w0

any expliquations !
thanks

Re: Google analytics real time not working correctly

Google Employee
# 4
Google Employee
Thank you for the video. I am following up.

Can you please tell me the GA View ID that is affected?

Re: Google analytics real time not working correctly

Visitor ✭ ✭ ✭
Code inserted in my website :


<script>
(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
})(window,document,'script','https://www.google-analytics.com/analytics.js','ga');

ga('create', 'UA-68664892-1', 'auto');
ga('send', 'pageview');

</script>
Marked as Best Answer.
Solution
Accepted by topic author قسم إنجاز المشاريع ش
July 2016

Re: Google analytics real time not working correctly

Google Employee
# 6
Google Employee
Thank you. This behavior happens some times when servers are overloaded. There is no loss of data - all your traffic is recorded. Just this unfortunate intermittent behavior in the reporting interface. Sorry for the trouble.

Re: Google analytics real time not working correctly

Visitor ✭ ✭ ✭
thanks Dimitris N for your help ; can you send us an official email with these informations to our email !!

best regards

Google analytics real time not working correctly

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

One week or 7 days real time analytics is not working correctly. this unfortunate intermittent behavior is"t server overloaded caused. This is youtube trouble.

Google analytics real time not working correctly

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi Dimitris N,

 

I need your help, it has been for days since Real Time in Analytics does not work. I got this error:

 

A temporary error has been encountered. Please refresh the page or try again later.

 

Any help?

 

Thanks