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Google Data Studio connected to a Google Sheet ignoring the disable cache checkbox

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I have a Data Studio report connected to a Google Sheet that I own, I update the google sheet every hour and this is not showing in the report. I have read all the help pages about the prefetch cache and I have disabled it, reloaded the report, enabled it, disabled it, reloaded the report, added and removed a new component, everything I can think of and STILL the report is serving from the cache? This would appear to be a bug as it is not giving me the expected behaviour given the documentation on the cache:

As an editor, you can turn the prefetch cache on or off for a given report. You might want to do this if:

  • your data changes frequently and you want to prioritize freshness over performance.


Please can this be resolved as a matter of urgency?

 

Many thanks

Google Data Studio connected to a Google Sheet ignoring the disable cache checkbox

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Have you refreshed the report in Data Studio?