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GA Custom Dimensions in Data Studio (NOT WORKING)

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

Hello! 

I have an issue with GA custom dimensions in data studio, that i hope you can help me solve.

As you can see in screen below, i have getDate custom dimension in GA, working properly

 

Pagine   Analytics (1).png

 

 

But if I select a similar table in data studio, and select only Page and Pageviews, those are working fine. If i add CustomVar2 (which is the custom dimension index number from GA), i get as per below: 

 

Digital360   Articoli.png

 

Surely there is something im doing wrongSmiley Sad

Can you please help me show custom dimensions in Datastudio properly? 

Thanks a lot for help!
Eugenio

GA Custom Dimensions in Data Studio (NOT WORKING)

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

You should see your custom dimension's original name (GetDate) in the Custom Variables or Columns sub-menu. 

GA Custom Dimensions in Data Studio (NOT WORKING)

Follower ✭ ✭ ☆
# 3
Follower ✭ ✭ ☆

Thanks Samuel!

Your reply was not the one I was looking for, but helped me figure out the issue! 

The data needed to be refreshed, as the custom dimensions were added after the view was added in data studio. by reconnecting the data source, i now can see those dimensions. thanks a lot!

GA Custom Dimensions in Data Studio (NOT WORKING)

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

That would have been my 2nd tip ahah!

 

SD.

GA Custom Dimensions in Data Studio (NOT WORKING)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

For others running into this issue: Follow the "Refresh data source fields" flow at this link:
https://support.google.com/datastudio/answer/7083608?hl=en