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Everytime failed to get data

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

I'm trying to use Rio Olympic data as a test.

Screenshot 2017-05-09 17.56.43.png

Screenshot 2017-05-09 17.56.48.png Selecting "ADD TO REPORT" doesn't cause any error, but when I make graph. It shows failed to get data like below
Screenshot 2017-05-09 17.57.05.png

 

Fixing  seems working, but it does not work and the same error shows again.

Screenshot 2017-05-09 17.57.26.png

Screenshot 2017-05-09 17.57.33.pngScreenshot 2017-05-09 17.57.47.png

Screenshot 2017-05-09 18.08.42.png

 

I tried other data resourse(mysql, cloudsql), they occurs the same error.

could someone help me?

(my chrome version is  57.0.2987.133 (64-bit))

 

thanks, 

Everytime failed to get data

[ Edited ]
Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

hi,

 

When you are in the homepage of data studio, click on "DATA SOURCE" and select "SHARED WITH ME"

 

Then select the data that you want to use. 

A new window with the fields of the data source will appear. 

 

Click on "CREATE REPORT". 

Then you will have a page. Add charts that you want to test.

 

If it's not working, you should clear the cache of your browser. 

Everything is working for me, i got the same version Chrome than you. 

Everytime failed to get data

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for fast quick, reply.
I tried to create data source with spread sheet on my own,

but It doesn't show no spreadsheet(This account does not contain any spreadsheets) otherwise I have many spreadsheets..

 

Everytime failed to get data

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

i edited my last post. Try it. 

Everytime failed to get data

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thank you so much for detailed advise!

I tried following your guidance, but it does not resolve the problem...

Also it worked with another my google account. So it might because of my company google account problem.

I might ignore some authority setting in this account.

Is there some necessary setting to use data studio??

 

Everytime failed to get data

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thank you so much for detailed advise!

I tried following your guidance, but it does not resolve the problem...

Also it worked with another my google account. So it might because of my company google account problem.

I might ignore some authority setting in this account.

Is there some necessary setting to use data studio??

Everytime failed to get data

Explorer ✭ ✭ ☆
# 7
Explorer ✭ ✭ ☆

No special setting is required to use Data Studio.

I can do same with my personnal account Google and my professional account Google. 

If you want to use data sources in the way to create calculated fields, you need to be admin/owner of those data sources.

 

Everytime failed to get data

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi Patrick,

Thank you so much for your help.

I tried with data source owned by me, but fails to get data.

Also, message was changed from yesterday when I reload page.

It shows "One or more of the Data Sources used in this Report is not attached to the report." 

Re: Everytime failed to get data

Explorer ✭ ✭ ☆
# 9
Explorer ✭ ✭ ☆

@KAZUYA M

You should look which one is not attached to the report. 

When you are in your report, in mode EDIT, click on "Resource" and "Manage added data source". 

You will see all the data sources used in your report, how many charts used the data sources and if the attachment with the data is working.

resource.PNG 

 In the row where the status is "failed" or "error", click on "the pen" to edit the data source. 
In the next screen, where you can see all your fields, click on "Edit Connection"
You will have a new screen showing the connector, type of data, ....

Just click to "Reconnect" if all is ok.