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Error using AdWord data source

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I absolutely LOVE Data Studio and use it to compile reports for a few of my smaller clients. Building dashboards that they can capture high-level information without the cumbersome spreadsheets has been great!

 

However, I keep finding that "Undetermined" shows quite a bit when pulling data from AdWords re: devices and/or demographics, etc. Getting that info right is crucial as undetermined seem to capture the highest % of that data compared to the other metrics that I'm tracking.

 

How can I remove "undetermined" and get the right data across the desired metrics?

 

Cheers