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Error 925aaa67 while creating a scatter chart

Participant ✭ ✭ ☆
# 1
Participant ✭ ✭ ☆

I'm trying to create a scatter chart in Data Studio. The dimension I'm plotting is FB post (text field), metric X is engaged users, and metric Y is total reach. I'm not sure this is exactly what I need or what kind of result it will return, but I'm playing around with it to see what result I get. 

 

When I try to plot those values, I get a system error 925aaa67 (server encountered an internal error and was unable to complete your request). Is this because of a temporary malfunction that will correct itself? Or am I built my scatter plot incorrectly?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Litmon
February 2017

Error 925aaa67 while creating a scatter chart

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Do the names of any of your fields start with a non-letter character? I've run into "internal error" problems when using fields that start with % or _ or # or $ or ...

 

If that's not the problem, can you post a screenshot of your fields setup, and the chart setup?

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Litmon
February 2017

Error 925aaa67 while creating a scatter chart

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Do the names of any of your fields start with a non-letter character? I've run into "internal error" problems when using fields that start with % or _ or # or $ or ...

 

If that's not the problem, can you post a screenshot of your fields setup, and the chart setup?

Error 925aaa67 while creating a scatter chart

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

I went back to try it again and it's working now. Go figure!

 

There are some that do start with numbers (not so much symbols), but in any case it seems to be working now. I'll keep the character issue you mentioned in mind for the future. Thanks!

Error 925aaa67 while creating a scatter chart

Explorer ✭ ☆ ☆
# 4
Explorer ✭ ☆ ☆

Glad to hear that worked! Definitely a peculiar quirk in Data Studio.