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Data Studio - No Data error in charts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

We have built a rather simple report with pie charts and tables from a single GA data source with few location specific filters. From time to time when we open the report we see random charts display "No Data" error and only on a "Field Refresh" does the data populate in those charts. We do have the "Enable Cache" checked.

 

Now the problem is, we need to give the client a "View" access which does not give the "Field Refresh" button and the client would also see the "No Data" error from time to time without any ability to fix it.

The data source has been shared using "Owner's credential", so the client with view only access should be able to see data.

 

Thanks in advance!

1 Expert replyverified_user

Data Studio - No Data error in charts

Google Employee
# 2
Google Employee

Hi Sudha,

 

Can you share the report with data-studio-help@google.com and we'll take a look?

Data Studio - No Data error in charts

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

I'm getting the same on one of my tables.  It's shared to public:

 

https://datastudio.google.com/open/0B-BgMx6QNUyJTnB5alBDR3E3LUk