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Cancel button does not close Data Source bottom pane

Explorer ✭ ☆ ☆
# 1
Explorer ✭ ☆ ☆

After adding a new data source to my dashboard, I'm unable to close the bottom pane. The "Cancel" button doesn't close the window.

I noticed this started happening yesterday.

 

Screen Shot 2017-02-02 at 10.33.02 AM.png

1 Expert replyverified_user

Cancel button does not close Data Source bottom pane

Google Employee
# 2
Google Employee

Hi Drew,

 

I can't reproduce that. Can you tell me the exact steps you go through? 

 

Here's what I did:

 

Opened an existing data source and clicked ADD TO REPORT

Added a table to the report using that data source

Clicked the data source chip for that table and selected a different data source

Clicked CANCEL

The data source shade went away, as expected.

 

If you're doing something significantly different, please let know what.

 

Thanks!

 

Rick

Cancel button does not close Data Source bottom pane

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆

Thanks for your help!

 

Here are the exact steps I'm going through:

 

1. Open report in DS.

2. Click on a chart.

3. Click on the "pencil" icon for "Edit data source".

4. Try clicking the blue "Done" button. Nothing happens.

5. Hit the back arrow button for "Edit Connection". Try clicking the "Cancel" button. Nothing happens.

 

I'm seeing this on multiple data studio dashboards, and I'm seeing the issue with different types of data sources, too - so far BigQuery and Google Sheets have both given me this problem.

 

Thanks again for your help!

Cancel button does not close Data Source bottom pane

Google Employee
# 4
Google Employee

Hi Drew

That's weird! Again, that works fine for me. 

 

Can you refresh your browser page and try again? If the problem persists, please share  your report and data source with data-studio-help@google.com. I will take a look.

 

Best 

 

Rick

Cancel button does not close Data Source bottom pane

Explorer ✭ ☆ ☆
# 5
Explorer ✭ ☆ ☆

Will do! Thanks for looking into it.

Cancel button does not close Data Source bottom pane

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Rick, Drew, this started happening for me, too. I have the same steps and issues. I'll email you with my data source as well Smiley Happy

Cancel button does not close Data Source bottom pane

Google Employee
# 7
Google Employee

Hi Tanya

 

I haven't been able to reproduce this issue with my own reports or with Drew's. 

 

Have you tried clearing your computer cache and cookies (the time honored first step)?
 
Does it only happen on this report? Can others in your org edit it successfully?
 
Can you try on a different computer?
 
I assume this was working ok previously. When did this weirdness start?
 
Best 
 
Rick

Cancel button does not close Data Source bottom pane

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I have cleared my computer cache and cookies and the error still persists. 

 

The cancel issue happens with every report. I'm WIP trying it out on someone else's computer. I'm not in Data Studio every day but I noticed it around 4:00 PM PST today.

Cancel button does not close Data Source bottom pane

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi Rick, I just confirmed with a co-worker that she is reproducing the same issue as well.

Cancel button does not close Data Source bottom pane

Follower ✭ ✭ ✭
# 10
Follower ✭ ✭ ✭

What browser and OS are you using?