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Bug: Total on scorecard for multiple months don't match each month added together

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm looking at my total Users (scorecard) for 2017 (this year dropdown choice).

 

If I choose each month separately, I get a total of 20,047.

If I choose "this year", I get a total of 17,618.

 

Anyone else can replicate the issue?

 

Is there an explanation for this or is this in fact a bug?  The discrepancy is quite high too.

 

Thank you

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Eric C
April 2017

Bug: Total on scorecard for multiple months don't match each month added together

Top Contributor
# 2
Top Contributor

Hi @eric c - this is a question of one user being present in multiple months and thus when you remove months as 'segments' you basically get total number of users for the entire period and total number of users per month - so basically it deduplicates. 

 

Kind regards,

Zorin

Web analyst @ escapestudio.net

Bug: Total on scorecard for multiple months don't match each month added together

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Makes perfect sense, should've thought about that.  

 

Thank you