When Googling our business name a branch office business listing shows instead of head office
1. Phil Hoffmann Travel
2. Brighton Rd & Jetty Rd, Glenelg, SA, AU
3. (08) 8350 5700
4. This one is showing (https://www.google.com.au/maps/place/Phil+Hoffmann+Travel+Victor+Harbor/@-35.5537292,138.6209597,17z...) instead of this one (https://www.google.com.au/maps/place/Phil+Hoffmann+Travel/@-34.9798826,138.5177485,17z/data=!3m1!4b1...)
The issue is when we Google "Phil Hoffmann Travel" our Victor Harbor branch appears instead of our head office which is in Glenelg. If we add the suburb name to the search it works perfect. This is causing an issue where our smaller Victor Harbor branch is getting calls intended for our larger head office in Glenelg.
Hopefully someone has a fix for this, as it appears our Google Business listings are all correctly configured.
Re: When Googling our business name a branch office business listing shows instead of head office
Hi @Dean J
I can replicate what you're describing.
I don't believe the issue is with the listings per se. That said, I have seen Google get addresses "mixed up" and the fix was simple. All I did was go into the listings, clear the address, hit enter, then re-enter the address. Make sure the pin is in the right spot.
I think it's a confusion of signals on your own site and around the web, too.
For your own site, I'd review the json-ld script on the site. It doesn't look like it's been set up correctly.
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Margaret O · Google My Business Top Contributor
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