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Swiss phone number for address in Liechtenstein, location deactivated

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Quite specific problem... and of a single location, but since it is in a bulk, i ask here.

I manage the locations of a large swiss electrician business with ~100 locations in CH/IT/LI. 

 

Now, Liechtenstein is one really small country and it is possible to use swiss phone numbers even at locations there. Since my client is swiss and the LI-location belongs to a head business nearby in swizerland, they do have a swiss phone number. Now Google deactivated the location and doesn't allow saving/resubmitting the actual data, since the phone number has a wrong format/pattern (being swiss and not from liechtenstein). Nevertheless, it *is* the number of that very location.

 

To complicate the issues even more: they will move to a new location. Precisely, the (until now not listed/added) Adress of http://www.kolbelektro.ch/de/kolb-elektro-sbw-ag-schaan

Here, too, we have a street address in Liechtenstein and a swiss phone number. What should i do? My thought was just changing adress data of the deactivated location (which has moved by 1.1.2016) and trying to reactivate. Problem is, the phone number format/country discrepancy persists. 

 

Any ideas?

 

best regards,

Richard

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Richard J
January 2016

Re: Swiss phone number for address in Liechtenstein, location deactiva

Top Contributor
# 4
Top Contributor

@Richard J

 

Its bit bad as the Hilti location in Schaan doesn't show any phone number at all (at least not for me in Germany and neither in GMaps nor in MapMaker)
And btw it shows through your link (on GMaps) almost nothings (execpt its name and place label):

Screenshot 2016-01-07 at 18.04.20.png


But I see more in MapMaker for "Hilti (Schweiz) AG Zweigniederlassung Schaan" via this MM link

Getting then (despite of the fact Liechtenstein isn't yet supported in MapMaker) this:

Screenshot 2016-01-07 at 18.06.32.png

 

But my goal have been to see its swiss phone number or (at least an option to enter it through MM)

Obviously and unfortunately this isn't (yet) possible.

So I played bit around with this Hilti location.

 

I just started to create an new business page for Hilti in Schaan

 

No problem to do this with GMB

 

since your issue was about a phone number not from Liechtenstein but one for outside of this country I was choosing a German (fake) number.

And this seems possible:

See the next two screenshots:

Screenshot 2016-01-07 at 18.16.12.pngScreenshot 2016-01-07 at 18.16.36.png

 

 

I - at this point - stopped playing with Hilti in Schaan

But in my dashboard it looks as I got the option to verify it in case wouls having requested the PIN

see below:

 

Screenshot 2016-01-07 at 18.22.31.png

 

I'm pretty sure I could "play the same play"  with your real locations in question also.

Gruezi

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Swiss phone number for address in Liechtenstein, location deactiva

Top Contributor
# 2
Top Contributor
as a German I understand the problem.
But before escalating it to Google I would like getting
1# few samples of unclaimed businesses of Liechtenstein showing up on GMaps with a swiss phone number already (I'm convinceed there should be some)
2# the details of at least one of the businesses location in Liechtenstein you are trying to set up through GMB in Liechtenstein with a swiss phone number
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Swiss phone number for address in Liechtenstein, location deactiva

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi, Helmut,

once more many thanks for your work here :)

Looking around, i found (unclaimed)
https://www.google.com/maps/place/Hilti+(Schweiz)+AG+Zweigniederlassung+Schaan/@47.1812685,9.5031437...
https://www.google.com/maps/place/e-limousine/@47.0733235,9.5088502,17.75z/

CH-Phone, LI-Adress and Verified! (maybe because of the type of location)
https://www.google.com/maps/place/Mobility+Carsharing/@47.1222686,9.525811,17.5z/
with LI-Location and swiss phone number.

Details: we will have the street address of
http://www.kolbelektro.ch/de/kolb-elektro-sbw-ag-schaan
and the details of the now deactivated amd moved place were
Baumann Electro AG
Industriestrasse 20, Schaanwald, LI
713118888
...which will move to the "Kolb" adress linked above and keeping its phone number.

I'll also check back if they also can keep the LI-Phonenumber there. Maybe we get a workaround here. Nevertheless i think the problem won't be totally unique.

Greetz&Thx,
Richard
Marked as Best Answer.
Solution
Accepted by topic author Richard J
January 2016

Re: Swiss phone number for address in Liechtenstein, location deactiva

Top Contributor
# 4
Top Contributor

@Richard J

 

Its bit bad as the Hilti location in Schaan doesn't show any phone number at all (at least not for me in Germany and neither in GMaps nor in MapMaker)
And btw it shows through your link (on GMaps) almost nothings (execpt its name and place label):

Screenshot 2016-01-07 at 18.04.20.png


But I see more in MapMaker for "Hilti (Schweiz) AG Zweigniederlassung Schaan" via this MM link

Getting then (despite of the fact Liechtenstein isn't yet supported in MapMaker) this:

Screenshot 2016-01-07 at 18.06.32.png

 

But my goal have been to see its swiss phone number or (at least an option to enter it through MM)

Obviously and unfortunately this isn't (yet) possible.

So I played bit around with this Hilti location.

 

I just started to create an new business page for Hilti in Schaan

 

No problem to do this with GMB

 

since your issue was about a phone number not from Liechtenstein but one for outside of this country I was choosing a German (fake) number.

And this seems possible:

See the next two screenshots:

Screenshot 2016-01-07 at 18.16.12.pngScreenshot 2016-01-07 at 18.16.36.png

 

 

I - at this point - stopped playing with Hilti in Schaan

But in my dashboard it looks as I got the option to verify it in case wouls having requested the PIN

see below:

 

Screenshot 2016-01-07 at 18.22.31.png

 

I'm pretty sure I could "play the same play"  with your real locations in question also.

Gruezi

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Swiss phone number for address in Liechtenstein, location deactiva

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thanks a lot :) I'll try the workaround, still, i guess we'll have a slightly different setting, as the place is part of a bulk file. I'll keep you informed.

Re: Swiss phone number for address in Liechtenstein, location deactiva

Top Contributor
# 6
Top Contributor
yeah - it might be harder to deal the issue if it is part of a bulk - not sure its possibel then anyway. Please keep me updated. Perhaps - and in case you are out of luck- I can try asking a "specialist"
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile