My Business
4.5K members online now
4.5K members online now
Agencies and businesses with many locations: start here.
Guide Me
star_border
Reply

Suggested edits are automatically published without approval

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have several locations each with different hours of operation. They are being changed with Google updates to wrong hours and automatically being published live without any sort of approval. I've read that you're supposed to get some kind of email or notification telling us of the suggested edits, but we aren't getting anything. We have to keep going in and changing them back to the right hours. Does anyone know anything about this? We want to see if there's a way to at least turn off the auto-publication so we can go in and approve or deny them before they're made live. 

1 Expert replyverified_user

Re: Suggested edits are automatically published without approval

Top Contributor
# 2
Top Contributor

@Leslie V

 

please provide at least two or three such edits going live without any approval - so we can investigate it.

(please name and address of the business locations in question)

Thanks

ehg

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Suggested edits are automatically published without approval

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
All the information is correct right now. On December 31 I went in and resolved the updated, and they were back to the wrong hours by January 8th, when I changed them again.
The business is United Prairie Bank in MN, with 10 of our 13 locations having problems with this. A few locations I know for sure are changing are Jackson, Mountain Lake, and New Ulm.

Re: Suggested edits are automatically published without approval

Top Contributor
# 4
Top Contributor

@Leslie V

 

please let's restrict on  the claimed business listing  "United Prairie Bank"

 

at 1141 3rd Ave, Mountain Lake, MN 56159, United States
 
I can see in MapMaker (link  "United Prairie Bank") the changes are done by "Google" at this dates:
Nov 25, 2015
Nov 28, 2015
Dec 31, 2015
Jan 3, 2016
and finally twice on Jan 8, 2016
 
Are you sure never having edited the page in question yourself via the dashboard managing the page?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Suggested edits are automatically published without approval

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Nov 28 and Jan 3 are the edits that we are not making. It changes them to Mon-Fri 8-5, instead of various hours Mon-Sat. We are editing them back to the correct hours.

Re: Suggested edits are automatically published without approval

Top Contributor
# 6
Top Contributor

@Leslie V

Thanks for clarifying this.
Please lets agree to observe the behavior on this one page.
Once there is again an untriggered change of the hours (I mean untriggered by you via your dashboard ) let me know here or ping me directly.

"you can contact me offline the forum through this form after reading it's disclaimer"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Suggested edits are automatically published without approval

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thank you!