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Removing photos from my Google + location Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

 

 

I have several photos on my google + page.  Most were uploaded by admin and I can easily edit and delete these.  There are a few that appear to be owned by someone outside my company and I want to remove these but when I select the photo - I do not get the trash can in the upper left hand screen of the editor. See example:

 

 

https://plus.google.com/u/4/b/103230394204485624896/103230394204485624896/photos/photo/6088973812056...

2 Expert replyverified_user

Re: Removing photos from my Google + location Page

Top Contributor
# 2
Top Contributor

Hi @Greg H

 

I can't visit the link, its blank.

 

If the image was uploaded to public by someone, then in the top right you should be able to report image.

 

If its in your actual photos ( for some weird reson ) then try Ctrl F5 when page refreshes it may offer you the Trash Can, but only if its within photo section.

 

 



Tim Capper, Google My Business Top Contributor
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Re: Removing photos from my Google + location Page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim, Thanks for your reply. If you visit the Google+ page http://google.com/+TheBarbershopAHairSalonForMenLargo you see 2 pics that list prices - one of the door the other a postcard. Prices have been changed and since these pics were posted to the page by outsiders I cannot remove them. I have reported these 2 pics to Google via the Google + admin panel but have heard nothing. I am desperately trying to get these off the page. Seems crazy that a page admin cannot remove any or all photos regardless of who uploads them. What if it was a competitor or prankster.

Re: Removing photos from my Google + location Page

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Re: Removing photos from my Google + location Page

Top Contributor
# 5
Top Contributor

Hi @Greg H

 

I am going to bump this up, but please make sure they were reported.

 

Will let you know when I hear back



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Removing photos from my Google + location Page

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks so much!
Greg

Re: Removing photos from my Google + location Page

Top Contributor
# 7
Top Contributor

Hi @Greg H

 

Images have been added to the queue, lets give it a week.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Removing photos from my Google + location Page

[ Edited ]
Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi Tim,

It's been 6 days - Pics have not yet been removed. Anything else I can do on my end?

 

Greg

Re: Removing photos from my Google + location Page

Top Contributor
# 9
Top Contributor
Hi Greg

Will track down the escalation and chase it up.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Removing photos from my Google + location Page

Community Manager
# 10
Community Manager

Hi Greg,

 

Tim asked me to jump into this thread with some further explanation from my side. After reviewing the photos myself, they don't look to be in violation of our policies, so the photos team will likely not remove them. My best advice here is to reach out to the users who posted the images, and request that they remove the inaccurate price information. 

 

Let me know if you have any questions.


Best,

Liz

GMB Community Manager