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Postal address different from actual location

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good Day,


The issue I have is that my business has a postal address which is a P.O. Box in the outskirts of Athens, Greece, but the actual location of the business is elsewhere.


For some reason the system is always showing the postal address and people are not able to find me.


If I switch to the actual address I will never receive the verification code.


Thank You

1 Expert replyverified_user

Postal address different from actual location

Top Contributor
# 2
Top Contributor

@Alexandra S


youneed to request the PIN letter to the physical address - its the intentionof their verification procedure to have the prrof the business is at the physical location.


Means request the PINto the physical location and wait!!!


If you have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

Talk to a specialist




Helmut Geissler, Google My Business Top Contributor   |  my G+ profile