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Places ID Finder

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

We've noticed today that the PlaceID finder isn't working on service area listings but working fine on listings which show their address.

 

We're trying to pull reviews out for our service area businesses via the Google Places API (just to confirm it works correctly on listings which show their address)

 

It was working correctly yesterday so we're assuming the API has been changed/broken.

 

Any fix available?

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by ElizabethP (Community Manager)
November 2015

Re: Places ID Finder

Top Contributor
# 2
Top Contributor
Hi Sean,
Most likely the folks at the Places API help forum in Stack Overflow would be able to assist you.
https://stackoverflow.com/questions/tagged/google-places-api

I can confirm that the finder does nothing when a SAB with hidden address is provided as input.
I will investigate at my end and escalate to Google employees to see if we can get some answers here, most likely we will not hear from Google employees until next week.




treebles, Google My Business Top Contributor

Re: Places ID Finder

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi treebles

This still doesn't work - any news your end?

Re: Places ID Finder

Top Contributor
# 4
Top Contributor
Hi Sean,
Not yet, I suspect it is to prevent the disclosure of the SAB's hidden addresses but I hope we will get some feedback from Google.




treebles, Google My Business Top Contributor

Re: Places ID Finder

Top Contributor
# 5
Top Contributor
Hi Sean,
I got a reply from Google finally, it is what I suspected, this is their statement.

In order to be accessible, places in the Places API must have a physical address
and latitude/longitude coordinates. Service Area Businesses without a physical
address cannot be added to, or returned by, the Places API at this time.




treebles, Google My Business Top Contributor

Re: Places ID Finder

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi treebles,

Thanks for that - at least we have a definitive response now.

Do you know of any other way to pull out Places information (Reviews mostly) for an SAB business via another API?

Appreciate the help.

Re: Places ID Finder

Top Contributor
# 7
Top Contributor
Hi Sean,
I do not know of any other Google API that would allow you to pull reviews left in Local listing.




treebles, Google My Business Top Contributor