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Outdated images pulled into hotel's knowledge graph from European listings.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I work with hotels here in the US and we have been noticing that outdated hotel pictures are being pulled in from directories from other countries into the Knowledge Graph. Could there be something wrong with the algorithm or is is some kind of bug? It seems to be affecting other hotel competitors as well.

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Outdated images pulled into hotel's knowledge graph from European listings.

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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