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Multiple Locations in same building

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I work for Nova Scotia Legal Aid.  We have a number of offices around the province.  We are having issues with the way Google provides search results - which is causing people to call wrong numbers.  Who do I contact to provide an accurate list of our organization's public locations, office names and phone numbers?

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by topic author Tony C
March 2016

Re: Multiple Locations in same building

Top Contributor
# 2
Top Contributor

Hi @Tony C

 

What is incorrect in the search results ?

 

Are you using a bulk management upload for all the business locations ?

 

https://support.google.com/business/answer/3217744

 

Could you provide answers to the above and perhaps a sample of the incorrect details, so we can get a better handle on the problem and where it is originating from



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Tony C
March 2016

Re: Multiple Locations in same building

Top Contributor
# 2
Top Contributor

Hi @Tony C

 

What is incorrect in the search results ?

 

Are you using a bulk management upload for all the business locations ?

 

https://support.google.com/business/answer/3217744

 

Could you provide answers to the above and perhaps a sample of the incorrect details, so we can get a better handle on the problem and where it is originating from



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Multiple Locations in same building

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
If you search dartmouth family legal aid you get our criminal law office in Google Maps. It's in the same building, different floor, different phone number. We haven't done anything for bulk management - we're not set up.

Re: Multiple Locations in same building

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I've finished setting up the offices - I guess I need to bulk upload all the locations. Thanks for pointing me in the right direction.