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MEH! Our address won't update

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hokay so....I have majority of our info correctly updated except on our our business profiles (linked below) shows the incorrect city and zip.

 

https://business.google.com/b/104127104920715802516/dashboard/l/00599408186650958435?hl=en

 

When I go to edit the city and zip. It says "Saving!" then "Saved" but the city and zip remain the same.

 

I fear that part of this issue is because of previous addresses this "brand" has held as well as the other listing I have which occupies the same address.

 

Thanks in advance for any guidance!

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Re: MEH! Our address won't update

Top Contributor
# 2
Top Contributor
Hi Danny

There's one GMB listing for SBR and one for Summit Bechtel Reserve North Entrance.
Is this the Summit Bechtel Reserve North Entrance the one you're referring to?

First thing I would do is contact Google support to see if they can force through the address change.
https://twitter.com/googlemybiz
https://www.facebook.com/googlemybusiness/
https://support.google.com/business/contactflow/

If the other listing is not a business and essentially duplicate or totally incorrect, you can also ask Support to merge that listing with yours or delete it altogether.

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Margaret O · Google My Business Top Contributor

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