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Knowledge Panel Wrong Country Location

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello - Our US office has a verified my business account and a Google+ page, but as of 2 weeks ago Google started pulling in information for our Canada office, which is incorrect for any one searching for us in the US. I have both locations under the same account and the Canada location is not verified, so not sure why it would ever be pulling that information. Can someone please help me correct this?  

 

Thanks,

Zach

 

EF Educational Tours

Two Education Cir 

Cambridge, MA

617-619-1856

https://plus.google.com/b/111456791047045282096/111456791047045282096/about 

1 Expert replyverified_user

Re: Knowledge Panel Wrong Country Location

Top Contributor
# 2
Top Contributor

I can't quite replicate this:

 

searching for "EF Educational Tours, MA" I get this US based Knowledge Panel:

Screenshot 2016-06-19 at 14.46.03.png

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile