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In need of some help with suspended pages

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have several locations and all of them are showing suspended.  Upon multiple attempts to contact Google through support requests and phone calls, I'm resorting to this.  The listings are showing as suspended for "spammy behavior," however, we haven't added, changed or created anything malicious.

We are a giant 66 acre lot with multiple franchised dealerships but we operate with 1 physical address as the city permitted us to have 1 address.

Any help would be greatly appreciated.  

1.

Ricart Service

4255 S Hamilton Road

Groveport, OH  43125

614-836-6300

https://plus.google.com/u/2/b/104627903988667010598/104627903988667010598

 

2.

Ricart Mazda Service

4255 S Hamilton Road

Groveport, OH  43125

614-836-6300

https://plus.google.com/u/2/b/112470887481875608508/112470887481875608508

 

3.

Ricart Consumer Experience Movement (CEM)

4355 Williams Road

Groveport, OH  43125

614-585-2520

https://plus.google.com/u/2/b/101115285672089301195/101115285672089301195

 

4.

Ricart Hyundai

4255 S Hamilton Road

Groveport, OH  43125

614-836-6507

https://plus.google.com/u/2/b/105698258108572952296/105698258108572952296

 

5.

Ricart Used Car Factory

4255 S Hamilton Road

Groveport, OH  43125

614-808-4747

https://plus.google.com/u/2/b/114140688039816660312/114140688039816660312

 

6.

Ricart Mitsubishi

4255 S Hamilton Road

Groveport, OH  43125

614-836-6507

https://plus.google.com/u/2/b/116119008902444368432/+Ricartmitsubishi

 

7.

Ricart Kia

4255 S Hamilton Road

Groveport, OH  43125

614-836-6507

https://plus.google.com/u/2/b/110107382279696782620/110107382279696782620

 

8.

Ricart Mazda

4255 S Hamilton Road

Groveport, OH  43125

614-836-6260

https://plus.google.com/u/2/b/101063180131343989784/101063180131343989784

 

9.

Ricart Nissan

4255 S Hamilton Road

Groveport, OH  43125

614-836-6507

https://plus.google.com/u/2/b/117349252269518528017/117349252269518528017

 

10.

Ricart Ford

4255 S Hamilton Road

Groveport, OH  43125

614-836-6260

https://plus.google.com/u/2/b/115899270208637917957/115899270208637917957

 

Thank you,

Jeremy

1 Expert replyverified_user

Re: In need of some help with suspended pages

Top Contributor
# 2
Top Contributor

Hi @Jeremy T

 

I think the problem is the duplication of phone numbers.

 

Examples:

 

Ricart Service, Ricart Mazda Service >> They sound like 1 business or service of another.

 

Then you have Ricart Hyundai, Mitsubishi, Kia, Nissan also on the same tel number.

 

Multiple businesses can operate from an address, but when they use the same phone number, Google tends to see these as 1 business with services rather then individual businesses.

 

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: In need of some help with suspended pages

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Hi @Jeremy T

 

@Tim Capper hit the nail on the head here. Remember that Google My Business is essentially software managed and once they see same address/same phone number, it will result in a red flag and therefore your issues.

 

Best bet is to change each phone number to the respective office or phone line they serve and if perhaps you have different web pages for each listing, make sure to change that too.

 

In a nutshell, differentiate each listing as best you can, and if you perhaps have different building addresses, note that on each address (building 1, suite 2, etc.)

 

What (may) help is to edit the Pin locations of each listing since they are on different parts of the property so you don't have a bunch of lat/long locations in one exact place - possible red flag factor too.

 

Hope this helps and feel free to hit me back if you still are having issues.

 

Best of luck!

In need of some help with suspended pages

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thanks all.  We are going to change the phone numbers today.

We hoped that messing with the address/pins would help initially but that didn't work.

Re: In need of some help with suspended pages

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Changed the phone numbers so none were duplicated, submitted for a reinstatement and well, they were still denied.  I've tried reaching out to Google and simply keep getting the email back that says "Your page has been suspended for spammy behavior"

 

Is there a way to actually reach someone at Google to help me?

Re: In need of some help with suspended pages

Top Contributor
# 6
Top Contributor

Hi @Jeremy T

 

So which ones are still suspended, I picked a couple and they are live and verified:

 

https://plus.google.com/111400251011505188637/about

https://plus.google.com/102672876701471834496/about

https://plus.google.com/105495490401301771725/about

https://plus.google.com/105523529990112545837/about



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: In need of some help with suspended pages

Top Contributor
# 8
Top Contributor

Hi @Jeremy T

 

Kia is live and verified:

https://plus.google.com/102672876701471834496/about

 

Mazda is live and verified:

https://plus.google.com/111400251011505188637/about

 

Used Card Factory is Live and verified:

https://plus.google.com/113223583159640376490/about

 

Ricart Service just needs to be claimed:

https://goo.gl/maps/rZu6miZqBuS2

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: In need of some help with suspended pages

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

@Tim Capper

I'm so confused.  See the attachmentsScreenshot at Oct 25 14-16-20.pngScreenshot at Oct 25 14-20-08.png

Re: In need of some help with suspended pages

Top Contributor
# 10
Top Contributor

Hi @Jeremy T

 

Those ones are indeed suspended, because there were verified business pages already in existence.

 

Delete your suspended ones and use the verified ones.

 

If you don't know who created them:

 

1) I recommend asking each business and employees.

2) If that fails, you will need to claim ownership of each one ( hopefully they are in bulk account and they can transfer all in one go )

 

http://onlineownership.com/claim-ownership-of-a-verified-google-business-page/

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership