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How to delete a closed location?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are a business with multiple locations, some of which have closed. I have marked them as permanently closed, but would like to completely and permanently remove them from Google Maps, Google+, and anwhere else they appear. In fact, one example shows up the location whose listing we own and a duplicate listing which we don't own. This location closed in June 2014 and were marked closed quite some time ago, and I'd just like both listings deleted:

 

Lakeland Leather, Junction One International Outlet Shopping, Unit 25, Junction 1 Int’l Outlet Shopping Centre, Ballymena Rd, Antrim BT41 4JG

 

and

 

Lakeland Leather, Unit 25, Junction 1 Int’l Outlet Shopping Centre, Ballymena Rd, Antrim BT41 4JG

 

I also have more locations that I would like to delete.

1 Expert replyverified_user

Re: How to delete a closed location?

Top Contributor
# 2
Top Contributor

Hi @Randy O

 

The first one is a verified business, this is partly why its hanging about.

 

https://plus.google.com/106592447608931323200/about

 

I would delete from the actual account.

 

The second is a suspended account: 

https://plus.google.com/110881937738842223547/about

 

 

So, I would delete the verified one and the second on from account.

 

Then 48hrs later, check to see whether they are still in Maps.

 

If so, then contact business support and ask that they be marked as moved / merged with the nearest Lakeland Leather store.

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 



Tim Capper, Google My Business Top Contributor
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Re: How to delete a closed location?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the response, but I'm not sure how it helps.

The first one is the one that I have verified, yes. I can't find an option to delete it, only remove it from my account which specifically says it will remain in Google maps.

And how do I do anything with the second one, which isn't in my account? When I click that link, there's no option to do anything at all, I can't even try to claim the listing. (Though if I could claim it, the only thing I do then would be to remove it from my account!)

I will contact Support, though - Thank you for the link, I spent ages trying to find that page!