How Long to Decide on a Flagged Review?[ Edited ]
6d - last edited 6d
How long does Google take to decide on a flagged review? We got an off-topic review over the weekend. I flagged it off-topic three times but it's still up. https://goo.gl/maps/3k2EGWc2Acq How long can I expect it to remain, or for Google to decide it stays?
A person took sunset pictures of the harbor from underneath a bridge. Nice.
But he wrote a 3 star review of the view, "Very pretty view under the bridge." That 3-star review shows for our nearby manufacturing and distribution facility. It's 660 meters away and the photographer can't see us from his location. I think it's a mistake.
There are lengthy threads on the forums about flagging and removing reviews. I'm hoping this is a quick, clear decision.
My next step would be responding politely to the review. The reviewer has left 3 reviews, all of them odd, and his avatar is the Grim Reaper flipping you off with a skeleton finger. Engaging with him may not go well so I'm hoping it's removed.
Advice and suggestions are welcome.
Superior, Wisconsin, USA