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Google Post not showing Call Now on the SERP

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi,

 

Has anyone else experienced this issue?

 

My most recently published Google Post included the recently introduced Call Now call-to-action, but the 'call Now' CTA is not displaying in the knowledge panel.

 

I wish I could add a screenshot.

 

Just search for [digital davidson] and you might see?

 

Regards and thanks,

Nathan

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Nathan D
1w

Re: Google Post not showing Call Now on the SERP

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @Nathan D - I'm seeing it on mobile and desktop (see screenshot)

 

Capture.PNG

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Nathan D
1w

Re: Google Post not showing Call Now on the SERP

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @Nathan D - I'm seeing it on mobile and desktop (see screenshot)

 

Capture.PNG

Google Post not showing Call Now on the SERP

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Interesting, I'm seeing it on mobile now in fact, but not desktop. Could be a blip I guess - perhaps because I'm logged in, but I did try incognito.

 

Google Post not showing Call Now on the SERP

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆

Glad to have helped. If this works can you mark it as an accepted as solution? Thanks.

Google Post not showing Call Now on the SERP

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

Whilst I'd love to mark this as an accepted solution, the Call Now CTA is still missing on my latest Google Post on my knowledge panel on desktop SERP - so it might be an issue for others here in the UK perhaps? Thought I'd mention it was still an issue in case anyone else wants to chip in. if anyone can advise how I can add a screenshot to this thread that would be useful too! #techfail

 

Re: Google Post not showing Call Now on the SERP

Collaborator ✭ ☆ ☆
# 6
Collaborator ✭ ☆ ☆

Still seeing the 'call now' option on your post from 2 days ago. Have you checked in multiple browsers in incognito and cleared cache/cookies?

Capture.PNG

Google Post not showing Call Now on the SERP

Collaborator ✭ ☆ ☆
# 7
Collaborator ✭ ☆ ☆

I should add that I was searching using google.co.uk and it was displayed. 

Google Post not showing Call Now on the SERP

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I have the same issue, deleted posts are showing but the new posts are not. I posted here but no response from anyone. How do we solve this? Am I doing something wrong?

My post with details here: https://www.en.advertisercommunity.com/t5/Enhance-Your-Presence/Deleted-Google-posts-are-still-showi...

Google Post not showing Call Now on the SERP

Follower ✭ ☆ ☆
# 9
Follower ✭ ☆ ☆

Hi, and thanks again for your replies.

 

It's still not showing 'Call now' on the Post despite clearing cache/cookies, going Incognito. On google.co.uk Curious. I would add a screenshot but I don't know how to do that! 

Re: Google Post not showing Call Now on the SERP

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Good morning, Nathan, Google searched (from Canada), clicked on your most current post, scrolled down and found the "Call Now" post in question: