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GMB Roles

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# 1
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What is the purpose of the Communications Manager role at Google My Business?  Any insight on this?  We thought this role would receive G+ Review notifications, but not so.  Only Primary Owner and Owner receive the consumer review notifications.

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Accepted by topic author Carolyn H
January 2017

GMB Roles

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# 4
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haha @Carolyn H

 

It's not a problem - it's just fact.

Facts are never a problem - we are supposed facts as they are: as facts.

 

the feature is called and indicated as "responding as business owner"

An admin isn't the business owner and you asked me about the different rights of owners and admins  - the linked artikle explains this.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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GMB Roles

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# 2
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@Carolyn H

 

its explained in short here:

https://support.google.com/business/answer/4573962

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

GMB Roles

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# 3
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Hi Helmut,  Problem is that Communication Managers do not receive review notifications, so they cannot respond if they are not aware that a review has been submitted.  Only Primary Owner and Owner roles are receiving the review notifications.  

Marked as Best Answer.
Solution
Accepted by topic author Carolyn H
January 2017

GMB Roles

Top Contributor
# 4
Top Contributor

haha @Carolyn H

 

It's not a problem - it's just fact.

Facts are never a problem - we are supposed facts as they are: as facts.

 

the feature is called and indicated as "responding as business owner"

An admin isn't the business owner and you asked me about the different rights of owners and admins  - the linked artikle explains this.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

GMB Roles

Explorer ✭ ✭ ✭
# 5
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A fact it is.  Thank you Helmut, I always learn from you.