My Business
3K members online now
3K members online now
Agencies and businesses with many locations: start here.
Guide Me
star_border
Reply

Delete Business Page, Keep Google+ Brand Page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

I'm inquiring on behalf of FlipKey, Inc. Currently, our business address is listed as 226 Causeway Street, Boston, MA. Our number is listed as (877) 354-7539.

Our Google+ page can be found at https://plus.google.com/+flipkey/posts.

Since we are a national brand that does NOT have a storefront, we would like to delete our Google My Business page so as to not mislead our customers. However, we would like to keep our current Google+ brand page. I would like to know how to delete our Business page without deleting all of the content currently held on our Google+ page. Is there a way to do this?

Thanks very much,

Chelsea

1 Expert replyverified_user

Re: Delete Business Page, Keep Google+ Brand Page

Top Contributor
# 2
Top Contributor
Hi Chelsea

I'll need to raise this with our CM - I'll get back to you.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Delete Business Page, Keep Google+ Brand Page

Top Contributor
# 3
Top Contributor
Hi Chelsea

As your business appears to be online only, it certainly doesn't meet the requirements of a GMB listing.

You'll need to get in touch with GMB Support via https://support.google.com/business/contactflow and ask them to remove the page from the Local Database entirely.

Unfortunately there's no way to transfer the content from your GMB listing to your brand page - you would need to re-post that content again manually.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: Delete Business Page, Keep Google+ Brand Page

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thanks for your help! I'll contact support now.

Re: Delete Business Page, Keep Google+ Brand Page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hello, 

 

I have the same exact issue, we are now online only and I would like our location to be removed from Google Business, preferably without deleting our brand account. 

The link to the contact form no longer allows actual contact. If I wait on hold for Google Business support for an hour will they be able to remove my listing? Or what is the best solution

Delete Business Page, Keep Google+ Brand Page

Top Contributor
# 6
Top Contributor

Hi Matteo

 

Try the following steps to get in touch with GMB now
1- log into your Google my business dashboard http://www.google.com/mybusiness
2- select support from left hand side hamburger menu
3- a help screen will appear to the right
4- Scroll down and select 'Phone' to request a call back from GMB Support. If not available, select 'Email'.

If the above steps don't work you can contact support via:
Facebook https://www.facebook.com/googlemybusiness
or
Twitter https://twitter.com/GoogleMyBiz


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog