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Crowne Plaza Grand Rapids

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I represent Crowne Plaza Hotel Grand Rapids. On GoogleMaps our description (in the side panel) is wrong, saying we have free breakfast. That is also the case on the side panel when you do a google search. I called Google two weeks they said they made the updates however the information has not changed. She also said I am unable to change that information. Our hotel guests are being mislead, this is very frustrating.

Crowne Plaza Grand Rapids

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

It looks like it was fixed. I searched for "Crowne Plaza Hotel Grand Rapids Michigan" and it had "Free Breakfast" faded out in grey with a little x symbol. 

 

Did you try suggesting an edit as a user or logging into your GMB and changing the amenities? 

Re: Crowne Plaza Grand Rapids

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello,
thank you so much for bringing it to my attention. I did call them two
weeks but did not see the change yesterday so I suggested an edit online
instead. Maybe that worked. Either way, we are very glad it is fixed.

Thanks!