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Business marked as permanently closed but want to reopen

[ Edited ]
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# 1
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Hi there,

 

My business listing is marked as permanently closed mistakenly but actually the location is still open. So, I would like to reopen my business listing. I have already reported back to Google about opening it but how I can I get it opened as early as possible?

 

Any help would be highly appreciated.

 

Details you require:

Full business name: Flight Centre

Current Business address: Shop 122, North City Shopping Centre, Titahi Bay Rd, Porirua, Wellington 5022

Current telephone number: 0800 684 248

Google+ URL: Does not exist anymore

 

 

2 Expert replyverified_user

Re: Business marked as permanently closed but want to reopen

Top Contributor
# 2
Top Contributor
Hi

Is this your map listing? https://www.google.com.au/maps/place/Flight+Centre/@-41.125631,174.836948,15z/data=!4m5!3m4!1s0x0:0x...

If so, then to re-open it follow the steps in this help article: https://support.google.com/business/answer/6323743?hl=en&ref_topic=4854191

If you don't have access to the business listing, you'll first need to get access by following the steps here: https://support.google.com/business/answer/4566671?hl=en

Priya Chandra, Google My Business Top Contributor
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Re: Business marked as permanently closed but want to reopen

Top Contributor
# 3
Top Contributor
Google is usually fairly quick about actioning reports of a business being closed/not closed.

When I look at your listing now, it's showing as having moved. The listing has been reported as re-opened multiple times and that will slow the progress, as multiple edits get reviewed manually.

You can try posting in the mapmaker forum to see if a regional lead can hurry this for you.
Read: https://productforums.google.com/forum/#!topic/map-maker/hHEUG7VKthU
then add a post here: https://productforums.google.com/forum/#!topicsearchin/map-maker/category$3A(review-my-edit-requests...

To help the RL spot your listing faster, include your country name in the title.

Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

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Re: Business marked as permanently closed but want to reopen

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# 4
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Yes, that's right Margaret. I have reported twice to reopen my listing just to make sure Google team notices it and prioritises it.

I will try to contact regional lead to make this process quick.

Thank you for your quick support on this.