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Business listing incorrect in Google Search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have 60 locations all managed through google my business and all verified.

 

However I have noticed on search that the info there is totally different from we have in our my business account.

Our hours in search are incorrect, even though we have the correct hours of operation for each location in my business.

The address sometimes differ as well from what we have entered in my business.

 

Is there an easy way to correct these issues?

 

Also, for consistency purposes we wanted all our abbreviations spelled out, (S would be South and so on). Is there a way we can fix that? We did edit all the locations in my business for this as well. It just doesn't seem to be pulling the updates in.

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Danielle G
December 2016

Business listing incorrect in Google Search

Top Contributor
# 4
Top Contributor

Its hard to advise without knowing the bulk 

 

I recommend the best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Business listing incorrect in Google Search

Top Contributor
# 2
Top Contributor
are this 60 locations locations of one business/company and submitted by a
bulk upload
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing incorrect in Google Search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Most were, however the last 10 or so have been individually added and verified under the account.

Marked as Best Answer.
Solution
Accepted by topic author Danielle G
December 2016

Business listing incorrect in Google Search

Top Contributor
# 4
Top Contributor

Its hard to advise without knowing the bulk 

 

I recommend the best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Business listing incorrect in Google Search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks! We'll definitely request a call back and see where we go from here!