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Bulk verification of multiple departments of a hospital

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭



We are experiencing difficulties getting multiple departments bulk verified for a local hospital. We keep getting conflicting advice from various members of staff at Google and our current handler is not very helpful.


The vast majority of the departments co-exist in the same building but within different wings or floors and most of them have the same contact number which is a central switchboard. We are being told that some of the departments can't be registered due to the categories all being the same. Unfortunately, Google do not provide accurate enough categories to list the various departments appropriately. The only categories available, and of which are the closest matches, are:


  • Hospital
  • Cancer Treatment Center
  • Radiologist
  • Surgeon
  • Endocrinologist


The Hospital and Cancer Treatment Center being the primary categories of the hospital as it's main function is for the specialist treatment for all the various forms of cancer.


We are also being told that we have to remove the buildings name from the address lines of each department. We find this to be an unbelievable and incredibly stringent criteria. As each of the departments primarily reside within the same building, removing the buildings name will make it more difficult for people to recognise the department and know where to go.


Any help would be greatly appreciated.


1 Expert replyverified_user

Re: Bulk verification of multiple departments of a hospital

Community Manager
# 2
Community Manager
Hi there,

Apologies for the delay in my response. Can you please send through the URL for your listings so that I can investigate further?

GMB Community Manager