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1 location out of 100+ nearly identical suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I can't figure out for the life of me why one of our locations for Paper Source has been suspended.  We have over 100 locations and all of the profiles are set up more or less the same.  The only thing that is different between them is that the hours are unique and the name of the city is swapped out in the description per store.   This is only affecting our store at 118 King St Alexandria, VA 22314.

 

The Google+ URL for the suspended store is: https://plus.google.com/u/0/b/118233864063609565927/118233864063609565927/about?gmbpt=true&hl=en 

 

I can't see any reason why this would have been suspended.  Am I missing something?  I definitely don't want to deal with 100+ suspended locations if we're doing something wrong with how we're formatting these locations.  

1 Expert replyverified_user

Re: 1 location out of 100+ nearly identical suspended

Top Contributor
# 2
Top Contributor

Have you contacted support?

 

You should contact them and see if they can shed any light on the matter.
You can contact here: https://support.google.com/business/contactflow?hl=en#contact=1


or via Twitter:@GoogleSmallBiz

 

You might find the Twitter venue more helpful as it is usually staffed with more knowledgable folks. 

Re: 1 location out of 100+ nearly identical suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Yes, I contacted support on Friday. I haven't heard anything back yet.