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your billing information can't be verified

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

"Your account is suspended because your billing information can't be verified"

Please tell me what's going on

this is the second account have suspended by Google for a reason i don't now about it

i lose my money 25$ + 12$, and i still don't know what is the problem

please any one help me to fix this problem

 

Re: your billing information can't be verified

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆
Hi Ayoub,

Have you double checked that the credit card you have on file is correct? Is the billing address correct? You may want to remove it then re-enter the billing info to see if this solves the problem
Best,

Stefan Martinez
-- Not an AdWords expert, just a student eager to learn more...

Re: your billing information can't be verified

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes i have checked many times and full information it's correct 100%

Re: your billing information can't be verified

Explorer ✭ ☆ ☆
# 4
Explorer ✭ ☆ ☆
Wow sorry to hear that.

I would suggest calling AdWords and getting a hold of the billing department. They are always very helpful when I run into issues with bill for clients.

The link below will give you their support number. Just use the drop down to choose the country you are in. https://support.google.com/adwords/answer/1385067?hl=en

You will need your AdWords account number, so it may be helpful to login to your AdWords account.
Best,

Stefan Martinez
-- Not an AdWords expert, just a student eager to learn more...

Re: your billing information can't be verified

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

i can't see any of the numbers phone that you talking about

please if you can im from morocco can you send me phone number fro morocco ?

Re: your billing information can't be verified

Explorer ✭ ☆ ☆
# 6
Explorer ✭ ☆ ☆
There is no specific number for Morocco. I would recommend using the chat or email which you can find here - https://support.google.com/adwords/answer/8206?contact=1&rd=1#contact=1
Best,

Stefan Martinez
-- Not an AdWords expert, just a student eager to learn more...