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why google dosnt refund the money

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

we contact google now serveral times that we want the refund from the account budget.
this is like 1000€ , and they dont react. we already called them but on phone they say we will receive a mail.. but still we didnt get any Mail. and money also not back. how long is the refund Time??? 1 Year???

1 Expert replyverified_user

why google dosnt refund the money

Top Contributor
# 2
Top Contributor

Billing issues require access to the account - which we don't have.

Only CS can help.

 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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