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why cant billing apply payments correctly

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been ppc client for over 5 years - always pay on time. Last payment they lost and threading to close my account. I sent them proof of payment from my back account and 3 days later still not done. This is a joke!

Re: why cant billing apply payments correctly

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Also since Google says I am late, my PPC is now down 70%

Does anyone else ever see this? When we were on automatic payments in the past, we saw the same pattern. Our PPC would go down when they sent the invoice and until the payment CLEARED our account it would stay down.

 

Re: why cant billing apply payments correctly

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I wish I did not have to deal with this horrible company. WORST EVER!