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why am I being hounded to pay when I have a 0 balance? cust id 132-505-9009?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

not happy that i am being hounded by a collection agency when I show a 0 balance and haven't run any ads since Mid October.  What is going on?

Re: why am I being hounded to pay when I have a 0 balance? cust id 132-505-9009?

Community Manager
# 2
Community Manager

 Hi there,

I've escalated this issue to a support specialist. You should hear an update soon.

 

Also, for your account security and protecting your privacy, never post your account number publicly. Feel free to edit your original post. 

Thanks,
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