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what has happened to my account?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, for some reason I seem to have lost my account.  My customer number is xxxxxxxx

1 Expert replyverified_user

Re: what has happened to my account?

Top Contributor Alumni
# 2
Top Contributor Alumni
Don,
I suggest you remove your AdWords CID from your post (not something you want to share on a public forum).

If you're having trouble logging into AdWords, I suggest you clear your cookies and your cache and try again. If that still doesn't work, make sure that the Admin on the Account didn't remove your access.
Clear Cookies/Cache: https://support.google.com/accounts/answer/32050?hl=en
AdWords Access: https://support.google.com/adwords/answer/1704346?hl=en

Finally, if you are still not able to get into your Account, try this link: https://support.google.com/adwords/troubleshooter/2364595?hl=en

Re: what has happened to my account?

Google Employee
# 3
Google Employee

Hi Don,

 

As vkore91 suggested, in order to protect your personal privacy, we advise you to remove any contact or account info (Ex: Customer ID, websites, emails or phone numbers) from the post. You can remove it by using the Edit Message button in the upper right corner of the text box. If your contact info has not been removed by you, a Community Manager may remove it within a day of the posted date.

This thread may be edited by a Community Manager as per the Community Posting Guidelines.