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trying to load credit card and it keeps giving an error

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There...

 

We have had an account for a while now, and recenlty the active credit card has become invalid. When trying to load a new credit card we keep getting an error. Its says unknown error.

 

e have tried 2 different cards and have confirmed the addresses but still the cards can not be added.

 

Can you please advise what we can do has we need to have the account up.

 

Regards

Megesh

Re: trying to load credit card and it keeps giving an error

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hi Ysd,

 

Sorry to hear that you are having issues entering the new credit card.

 

Try to use different browsers, try Google chrome or Mozilla, delete cache and cookies of your browser. I hope this helps. If that still doesn't work it is probably best to give the billing department at adwords a call.

 

The link below will give you their support number. Just use the drop down to choose the country you are in. http://support.google.com/adwords/answer/1385067?hl=en

 

 

Best,

 

Stefan Martinez

Best,

Stefan Martinez
-- Not an AdWords expert, just a student eager to learn more...